FAQs

Basics

• What is wisepatientAI?
• How do I get the free wisepatientAI app?
• How do I sign up for a wisepatientAI account?
• How can I save money on my prescriptions with wisepatientAI?
• Where is the wisepatientAI menu?
• Where can I find my timeline and what is included there?

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Settings

• How do I change my settings?
• How do I change my phone number?
• How do I add or change a profile picture?
• How do I update my wisepatientAI password?

Medical History

• How do I add my medical history to wisepatientAI?
• Where does the information for my conditions, medications, and allergies come from?
• After you’ve added your medical history, where can you access it again?
• How do I add something to my conditions, medications, or allergies?
• How do I delete something in my conditions, medications, or allergies?
• What is the Patient Snapshot and where can I see it?

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Dependents

• How do I add my child or other dependent to my wisepatientAI account?
• How do I remove a dependent from my wisepatientAI account?
• How do I see my dependent's profile?
• How do I update my dependent's settings?

Record Sharing

• How do I share my wisepatientAI Patient Portal with other people, including caregivers?
• How do I stop sharing records?